Katie joins Q4 with a unique combination of soft and technical expertise. She holds a BA in Art History from Kent State University and a BA in Organizational Development and Leadership from Walsh University and has spent her entire working life in operations, safety, and regulatory compliance at her family’s 4th generation business in sand and gravel mining and heavy highway construction and paving. What better place to overcome one’s deep and completely rational fear of snakes and roosters than in a family business? (Don’t judge, she was chased by both at the same time.) Katie also fine-tuned her workforce development skills in management roles at Starbucks Coffee Company, and she gets what makes the non-desk workers – the ones with boots on the ground who make the world go round – tick.